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Crain’s Health Pulse, Wednesday, July 20, 2016
A growing number of home health care workers in New York are filing lawsuits charging wage theft, say industry insiders. The trend, they say, is driving home care agencies to write mandatory arbitration clauses into their contracts that require workers to settle any complaints against the employer in private.
Home health industry advocates attribute the recent uptick in lawsuits, in part, to the fact that home care agencies are still catching up with the spate of complex state and federal wage policies that have gone into effect over the past few years. At the same time, long-standing state guidelines on what workers are owed for 24-hour shifts have come under fresh scrutiny.